Subject: English Language Test - Yogender Kumar
From: Yogender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:10:27 -0400

| | Foreign Language Screening Test

Name | Yogender Kumar    /  (+91) 8295354327    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | As we already mentioned the order is already dispatched from our company and the courier company is also reached to the given address by you.so we can't help you in this matter.please contact to the courier company it may helps you. We can provide you the contact of courier company. Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | It is our policy sir. Our working team is always check all the items given to you. Our service provider also ask for customers satisfaction .after leaving it is not in our hands about these problems like scratchs etc. We can solve the inner problems like it's working boards problems

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