Subject: English Language Test - Taha Amir
From: Taha Amir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:09:14 -0400

Foreign Language
Screening Test

Name

Taha Amir
/  (91) 8126156844    / [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Dear Customer, your order was shipped by today but due to some
error in address the order was not shipped to you. Kindly check the adress or
you may collect your order from our courier partner.

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Sorry for the inconvenience sir , we are working
on the possibilities of replacing or returning the cabinet.