Subject: Arabic Language Test - Md Arshad Iqbal
From: Md Arshad Iqbal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Oct 2021 04:44:09 -0400

| | Foreign Language Screening Test

Name | Md Arshad Iqbal    /  (110025) 8376930340    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

من فضلك ارسل عنوانك الصحيح لأن عنوانك ليس
بصحيح.تم دفع بضاعتك الى المرسال،حاول المرسال
أن يرسله ولكن لم يستطع أن يدفع اليك بضاعتك
بسبب عنوانك الخاطي.شكرا

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

لا تقلق سيدي المحترم،أنا أرسل اليك جماعة من
العاملين،سيصل اليك ويصلح تلفزيونك ان لم تحل
مسألتك يستبدل تلفزيونك في أقرب وقت.شكرا

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