Subject: Arabic Language Test - Naseem Ahmad
From: Naseem Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Oct 2021 04:39:03 -0400

| | Foreign Language Screening Test

Name | Naseem Ahmad    /  (+91) 7053800464    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

مرحبا اخى العزيز

، كما انا رأيت فى كمبيوتر لشركة، صار حجز طلب حقيبتك
لكن كما انى شفت فى كمبيوترلى عنوانك كان ليس صحيحا
انا متاسف جدا لتاخير توصيله  وهذة ستصل اليك فى اقرب وقت ممكن ، من فضلك اكد لى عنوانك مرة ثانية

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

مرحبا عزيزى
لا تقلق  عزيزى هذا الامر لنا مهم جدا  وعلى حسب احكام والشروط لشركه (اي كامرس )  ساحل شكايتك فى اسرع وقت ممكن،

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