Subject: Tech Support Candidate - Chinni Saibaba Saibaba
From: Chinni Saibaba Saibaba <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Oct 2021 02:54:35 -0400

| | Tech Support Test

Name | Chinni Saibaba Saibaba
E-mail | [email-masked]
Phone Number | (91) 9494591342
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Virtusa | Associate Engineer | 24Aug 2021 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will make sure the internet connection works.Check, if the website is down for everybody or just me.See if the Problem Is on Your End or theirs,Browse a Cached Version of the Page.Disable Add-Ons and Other Interfering Software.Check Another Browser or Incognito Window.Fix Your DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the settings on the mobile phone.Make sure the bluetooth is on.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | Because I have what it takes to fill the requirements of this job solve customer problems or technical support using my excellent skills. Because I have the experience and expertise in the area of customer support and technical support that is required in this position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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