Subject: Tech Support Candidate - Amit Kumar
From: Amit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Oct 2021 09:19:48 -0400

| | Tech Support Test

Name | Amit Kumar
E-mail | [email-masked]
Phone Number | (091) 8447315631
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector 63
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sage Technologies Pvt Ltd | IT Admin | 18sep2021 | 25300
Previous Employer 1 | Noida Fortune Propmart Pvt Ltd | IT Admin & Admin | 12Nov2017 | 16000
Previous Employer 2 | Unicorn Investment Solutions Pvt Ltd | Sales Associate | Sep2012 | 7000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check the internet connectivity, Check either the computer getting a proper IP, DHCP or not trouble shooting is their by right click on diagone tool,after check the browser settings,if still the problem occurs i will reset the internet settings of Internet explorer,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth speaker and bluetooth of mobile also click on bluetooth option in mobile its show the bluetooth speaker device name connect to it it ask for pair the device and connect easily
What according to you makes you a good candidate for customer service or technical support job? | My stills and Technologies to short out the problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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