Subject: Tech Support Candidate - Prince Kumar
From: Prince Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Oct 2021 08:08:47 -0400

Tech Support
Test

Name

Prince
Kumar

E-mail

[email-masked]

Phone Number

(91) 9927271743

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Progressive Infotech Pvt Ltd

Desktop Support
Engineer

Till Working

14990

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Login with Administrator
& Second Step:- Given permission of Administrator permission of current
user

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Mobile Bluetooth & Device Bluetooth
& connect to Device Bluetooth and Pair & connect.

What
according to you makes you a good candidate for customer service or technical
support job?

Behavior and Good Communication & shootout
the problem as soon as possible.

On a scale of 1 - 5
please rate your fluency in spoken English

4