Subject: Tech Support Candidate - Manohar Chandra
From: Manohar Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Oct 2021 00:55:33 -0400

| | Tech Support Test

Name | Manohar Chandra
E-mail | [email-masked]
Phone Number | (+91) 9899414638
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad, Uttar Pradesh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Telecom

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nokia | Project Lead | 30th April 2021 | 43000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will do, this situation doesn't required explanation
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Normal Thing
What according to you makes you a good candidate for customer service or technical support job? | My experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |