Subject: Tech Support Candidate - ADHYAN MRIDUL MATTOO
From: ADHYAN MRIDUL MATTOO <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Oct 2021 12:09:01 -0400

| | Tech Support Test

Name | ADHYAN MRIDUL MATTOO
E-mail | [email-masked]
Phone Number | (+91) 8800511200
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad , mohan nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll refresh the webpage , and if it doesn't solve the problem then I'll reconnect my device from wifi. And if it doesn't help then I'll copy past the link to another browser and disable all the ad blocks. If it doesn't help again then I'll use vpn to make sure that it's not a problem from my end.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I'll switch on the bluetooth speaker and press the bluetooth button to make it discoverable.
2. I'll turn on the bluetooth on my mobile phone and tap on search devices and select the bluetooth speaker name which i want to connect to.

What according to you makes you a good candidate for customer service or technical support job? | I have ample of experience in technical solving problems and i also solve the problems of people around me and it works all the time.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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