Subject: Tech Support Candidate - Shivani Tomar
From: Shivani Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Oct 2021 09:26:00 -0400

| | Tech Support Test

Name | Shivani Tomar
E-mail | [email-masked]
Phone Number | (91653) 08766
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - advance
Software developer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, we will start the computer itself, if even that does not solve the problem, then we will take the help of our seniors
Please list the steps to connect a Bluetooth speaker to your mobile phone. | !!
What according to you makes you a good candidate for customer service or technical support job? | You know that I am fresher, and I am very eager to learn and work with new technology, and I also have knowledge in networking, because I have also done diploma, please, give me this opportunity so that I can work here By doing this I can improve my skills।
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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