Subject: Tech Support Candidate - Puneet Upadhyay
From: Puneet Upadhyay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Oct 2021 07:15:52 -0400

| | Tech Support Test

Name | Puneet Upadhyay
E-mail | [email-masked]
Phone Number | (+91) 8743938991
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Go through refresh click and perform advance click it could show unsafe but troubleshoot process this way.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On speaker Bluetooth connectivity Futher more on Bluetooth in mobile phone search speaker identity on phone paring device exchange data.

What according to you makes you a good candidate for customer service or technical support job?

Effective communication
Sound knowledge of technical skills
Confidant behavioural skills

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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