Subject: Tech Support Candidate - Nazima Khatun
From: Nazima Khatun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Oct 2021 08:12:41 -0400

Tech Support
Test

Name

Nazima
Khatun

E-mail

[email-masked]

Phone Number

(+91) 9650802053

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

West Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

non technical

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Infocom Network Ltd.

Subject Matter Expert

Left that
company

23975/-

Previous Employer 1

Solids Handling
Engineering

Computer Operator

Left that company

10,000/-

Previous Employer 2

Aegis BPO

Customer Care
Executive

Left that company

7000/-

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

first i will write website name if getting error
i will refresh the page if again error will come i will again type the website
name and login again.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First i
will on bluetooth device on my mobile and than switch on the bluetooth in
speaker and than search the device in my phone and than connect.

What
according to you makes you a good candidate for customer service or technical
support job?

I have a experience in client servicing 8+ years
and i thought i will handle customer very easily. Im very focused and hard
working person.

On a scale of 1 - 5 please rate your
fluency in spoken English

4