Subject: Trainer Candidate - Anjan Mehta
From: Anjan Mehta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Oct 2021 05:52:43 -0400

| | Tech Support Test

Name | Anjan Mehta
E-mail | [email-masked]
Phone Number | (+91) 9958822442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | Na | NA
Previous Employer 1 | Tecgenome Consulting Pvt Ptd | AM | 12June'2021 | 40,000
Previous Employer 2 | Serco BPO | Sr CSE | May'2015 | 21,000

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | I have trained and mentored numerous batches in almost every organisation I have worked in. My last job was as an Account Manager entailed to oversee the training of the new joiners as well as handling a team.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | None
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | .
What according to you makes you a good candidate for this position? | .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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