Subject: Tech Support Candidate - Shameem Khan
From: Shameem Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Oct 2021 12:14:35 -0400

| | Tech Support Test

Name | Shameem Khan
E-mail | [email-masked]
Phone Number | (91) 9625884896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Okhla sheenbag New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paradigm ifosystem | Desktop sport engineer | 2015 | 14000
Previous Employer 1 | United cargo agency | Desktop sport engineer | 2017 | 16500
Previous Employer 2 | MIT Comnication PVT LTD | Desktop sport engineer | 2021 | 18500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Internet is not conected in this PC
That's show browser error.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First upon you do both Bluetooth on after that connect to mobile phone
What according to you makes you a good candidate for customer service or technical support job? | Good knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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