Subject: Tech Support Candidate - Abhaya pal kumar Abhaya
From: Abhaya pal kumar Abhaya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Oct 2021 09:13:45 -0400

Tech Support
Test

Name

Abhaya pal
kumar Abhaya

E-mail

[email-masked]

Phone Number

(91) 6239079712

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

ludhiana,punjab

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP
elctrician

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

dawinder shandhu impex

electrical supervisor

right now am
working

20,000

Previous Employer 1

dawinder shandhu impex

electrical
supervisor

ringh now I am working

20,000

Previous
Employer 2

dawinder shandhu impex

electrical supervisor

right now I am
working

18,000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

first step  I will check my phone network and
data .second I will restart my phone  and after restart my phone  the website
is not open then  I will call customer care which is my sim

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

first step on your bluetooth speaker

second step on  blutooth in your mobile and pairing device and show  pairing
device on your mobile display click on this device and connect the bluetooth
speaker

What according to you makes you a good candidate
for customer service or technical support job?

I am
punctual everyone with sweet speaking and behaviour

On a scale of 1 - 5
please rate your fluency in spoken English

2