Subject: Tech Support Candidate - Chumbenthung Odyuo
From: Chumbenthung Odyuo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Oct 2021 02:21:59 -0400

| | Tech Support Test

Name | Chumbenthung Odyuo
E-mail | [email-masked]
Phone Number | (91) 8974432341
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the link doesn't get access then I'll check out whether the given link is correct or not after that I'll check my internet and still if it doesn't work I'll reffer to my friends who has good company knowledge then me .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the bluetooth speaker and then connect the device to yor phone/pc/laptop by turning on the bluetooth mode and then search the device name and pair with the device which you are about to get access.
What according to you makes you a good candidate for customer service or technical support job? | A good customer service should know how to solve their customers problem and should have a good communication skills to handle in what situation it may be and most importantly should know computer knowledge as it's basically About technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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