Subject: Tech Support Candidate - Ratan priya Ratan
From: Ratan priya Ratan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Oct 2021 00:43:24 -0400

| | Tech Support Test

Name | Ratan priya Ratan
E-mail | [email-masked]
Phone Number | (91) 6205195637
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Haryana, India
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the web address for typos.
2. Make sure your internet connection is working normally.    If your internet connection is unstable, leave how to fix internet stability issues.
3.  Contact the website owner.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps. 1.  Swipe down from the top of the screen.
2.  Touch and hold bluetooth.
3. Tap pair new device. If you don't find pair new device, check under "Available device " Or tap more. Refresh
4.   Tap the name of the bluetooth device you want to pair with your device
5.  Follow any on screen instruction

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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