Subject: Tech Support Candidate - Bhavneet Singh
From: Bhavneet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 22:48:43 -0400

Tech Support
Test

Name

Bhavneet
Singh

E-mail

[email-masked]

Phone Number

(70067) 32413

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

DELHI

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

STEC

GTE

13/10/2021

20044

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly i will check my internet connection, if
its not connected,then i will connect to it. Otherwise i can try opening it on a
private tab.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open your settings > Connections >
Bluetooth > Turn on > Scan the device > Then Click the device name you
want to pair> Then enter the pair key> Your device is connected

What according to you makes you a good candidate
for customer service or technical support job?

I am
having good communication skills & i know the basics of networking &
other technical devices.

On a scale of 1 - 5 please rate your
fluency in spoken English

4