Subject: Tech Support Candidate - Muhammad Maaz
From: Muhammad Maaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 15:05:36 -0400

Tech Support
Test

Name

Muhammad
Maaz

E-mail

[email-masked]

Phone Number

(225001) 7007026039

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Barabanki

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all I'll check internet connection, check the domain main correct or not , clear
the cached of the page , will disable the add on and other background running
software , check other browsers and incognito window , I'll fix my dns , and
I'll try on another device

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Scroll down
my screen tap on bluetooth icon and turned it on. Touch and hold the bluetooth
icon therr you'll see all nearby on bluetooth device pair your device with
Bluetooth and once it done it shows the connected status.

What
according to you makes you a good candidate for customer service or technical
support job?

Its all about your attitude in addition to your
academic qualification, like you should be soft spoken, good listener, problem
solver, helpful, team builder and know how to engage the people well.

On a scale of 1 - 5 please rate your fluency in
spoken English

3