Subject: Trainer Candidate - Kashvi Aggarwal
From: Kashvi Aggarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 15:00:41 -0400

Tech Support
Test

Name

Kashvi
Aggarwal

E-mail

[email-masked]

Phone Number

(91) 8854933527

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Meerut

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Genpact

Application support engineer

15 nov

20k

Previous
Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

15 days

Please briefly
describe your work experience specifically in training?

I have 3
years of experience

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

I never faced any issues as i know how to manage
all the difficult situation calmly

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

I think we need to understand the pain area of
customer which is great customer service.

What according to you makes you a good candidate
for this position?

I have that ability to handle all the situations
no matter how difficult it is.

On a scale of 1 - 5 please rate your
fluency in spoken English

5