Subject: Tech Support Candidate - Situ Kumar
From: Situ Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 13:08:51 -0400

Tech Support
Test

Name

Situ
Kumar

E-mail

[email-masked]

Phone Number

(84332) 14640

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

SOUTH DELHI

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

New allenberry

QC

1-7-2017

9000

Previous Employer 1

Sandan vikash

Junior
Assistant technics

7-7-2018

11k

Previous
Employer 2

Aimil LTD

QC department

9-10-2021

15k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on Phone
Used a
case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

My technology skill QA inspection and calibration
side engineer

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Yes connect Bluetooth speaker from phone

What according to you makes you a good candidate
for customer service or technical support job?

My
according to technics & support customer job

On a scale of 1 - 5
please rate your fluency in spoken English

3