Subject: Tech Support Candidate - Prerna Chaudhary
From: Prerna Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 11:47:32 -0400

| | Tech Support Test

Name | Prerna Chaudhary
E-mail | [email-masked]
Phone Number | (91) 7011763144
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SNVA ventures | BDE | Dec 20 | 18k
Previous Employer 1 | Biovencer | Operation executive | May 14 | 20k
Previous Employer 2 | COGITO Tech | Backend executive | Currently working | 22.5k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will refresh the page.
2. I will go to the youTube for the solution.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth
Search for the device
And
Connect

What according to you makes you a good candidate for customer service or technical support job? | My understanding, fast learning skill and good presence of mind
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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