Subject: Re: Tech Support Candidate - anubhav gupta
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Oct 2021 07:19:30 -0700 (MST)

His current salary is 56k. Expecting hike on it. Also have to serve 1 month notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 8, 2021, at 6:58 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 8 September 2021 at 7:06 PM 
To: Darpan Arora < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Tech Support Candidate - anubhav gupta 

Check 

From: anubhav gupta < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 8 September 2021 at 5:23 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - anubhav gupta 

	

	
	
			Tech Support Test 
		
	Name 	anubhav gupta 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7836955105 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Networking - advance 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ibm 	Technical supprt associate 	August 2018 	28 
Previous Employer 1 	Gartner 	Sr. Technical practitioner 	Still working 	54 
Previous Employer 2 	Na 	Na 	Na 	Na 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check if the internet is connected 
Try to open any other website 
Try incognito mode or any other browsers 
Clear cache and cookies 
Run network reset commands 
Restart router once or try to connect to any other source 
Release ip 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Long press the power key on the bluetooth speaker till it is in pairing mode 
Turn on bluetooth in phone and connect to the speaker bluetooth 
	What according to you makes you a good candidate for customer service or technical support job? 	Good communication skills 
Easily handle irated coustomers 
Have experience in bulk calling and chats supporting customer around the globe 
Maintain good aht and quality 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5