Subject: Re: Tech Support Candidate - Sanjib Borah
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Oct 2021 02:52:19 -0700 (MST)

Having accent issues 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 8, 2021, at 7:07 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 7 September 2021 at 4:50 PM 
To: Darpan Arora < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Tech Support Candidate - Sanjib Borah 

Again expensive but check 

From: Sanjib Borah < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 7 September 2021 at 4:33 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sanjib Borah 

	

	
	
			Tech Support Test 
		
	Name 	Sanjib Borah 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9365456507 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	GUWAHATI 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hitech solutions 	Senior Technical Support Associate 	9th Sep 	40000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1) verify the browser whether he is using a appropriate browser or not 
2) Clear Browser cookies caches and browsing history 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turning the speaker on and then the bluetooth option 
2. Searching the speaker from mobile phone 
3. Connecting it with the credentials 

	What according to you makes you a good candidate for customer service or technical support job? 	Experiences, the root cause analysis and the communication makes a good candidate for Customer support job 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5