Subject: Re: Tech Support Candidate - Abhishek Dubey
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Oct 2021 02:13:36 -0700 (MST)

Bad accent 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 12, 2021, at 1:50 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Abhishek Dubey < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 10 October 2021 at 3:48 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Abhishek Dubey 

	

	
	
			Tech Support Test 
		
	Name 	Abhishek Dubey 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(462026) 7000687063 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Rise n Tech Pvt Ltd 	IT Support 	Jan 2019 	42,000 
Previous Employer 2 	Ample it services 	IT Support 	Feb 2020 	51,000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1- Firstly check internet connection is good or not 
2- internet cable is connected or not 
3- then check firewall settings, this website is allowed or not to open. 
- then after allow this website in firewall security system, website easily open 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1- first open our mobile phone bluetooth settings. 
2- then on our bluetooth speaker setting. 
3- then search that bluetooth device from our mobile phone. 
4- then select the exist bluetooth speaker device from mobile phone search. 
5- then press connect button of existing bluetooth speaker on our mobile phone option. 

	What according to you makes you a good candidate for customer service or technical support job? 	Knowledge and experience. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5