Subject: Re: Tech Support Candidate - Vibhuti Peter
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 12 Oct 2021 01:44:18 -0700 (MST)

Not sure with his accent. Not enough good for EPOS. 
Also having experience in hospitality not in Technical 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 8, 2021, at 7:01 PM, HR Livesalesman <[email-masked]> wrote: 

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 7:10 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Vibhuti Peter < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 30 September 2021 at 7:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Vibhuti Peter 

	

	
	
			Tech Support Test 
		
	Name 	Vibhuti Peter 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 6201888646 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Nodia sector 75 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Indigo 	Executive Security 	14/09/2020 	32000 
Previous Employer 2 	Starwood hotels &resorts 	Executive 	14/05/2015 	25000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First, i will check what is the exact error showing on the screen. 

Then, I will close all the windows and restart the system. 
Once the system is up I will check if internet signal is good or not, if the internet is good, then I will open up the website using two different browsers. 

If the error still persist, then I will check what is the error showing on the screen. 

Then I will go through different search engine in order to check how to resolve the error showing on the screen. 

Once, I am sure that using the method which is shown on different search engine, then I will apply those methods in order to resolve the issue. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First of all, I will make sure, that bluetooth speaker is on and ready to connect. 

Then I will open the Bluetooth of my mobile phone and search the available device which is ready to connect. 

Once it's appear on my mobile phone, I will pair it with Bluetooth speaker. 

Once pairing is done,then the Bluetooth speaker will get connected to mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have a experience of more than 8 years in customer service. I always try to learn new things and apply those useful things in daily life in order to achieve where I want to be in life. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5