Subject: Re: Tech Support Candidate - VINU PRASAD S M
From: HR Livesalesman <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 01:39:13 -0700 (MST)

Call tomorrow, Father got expired 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 9, 2021, at 1:10 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	VINU PRASAD S M 
E-mail 	[email-masked] 
Phone Number 	(91) 9042638311 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Bangalore 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Linux 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	FIS 	System operation analyst 	Still working 	50k 
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Open a new tab and check to see if you can load another website like google.com or mozilla.org 
If you can't open another site, continue on to the next step. 
Launch another browser, like Internet Explorer, and try to open the site you were having problems with. 
If the site works in another browser, see The problem only happens in Firefox 

If you see any of these error messages, it might just be a problem with Firefox's cache: 

The connection was interrupted 
The connection was reset 
The connection has timed out 
Try clearing Firefox's cookies and cache 
Do these steps and then reload the website you're having trouble with. 

Click on the menu button Fx89menuButton to open the menu panel. 
Click History and select Clear Recent History…. 
In the Time Range to clear: drop-down, select Everything. 
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected. 
Click OK. 
If clearing Firefox's cookies and cache didn't work, it's probably a sign that there is a problem with the website itself. In that case you'll just have to wait for it to get fixed. With big sites like Twitter or Facebook this may only be a few minutes. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Swipe down from the top of the screen. 
Touch and hold Bluetooth . 
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh. 
Tap the name of the Bluetooth device you want to pair with your device. 
What according to you makes you a good candidate for customer service or technical support job? 	Tendency to behave in an uncompromising and consistently honest, moral, and ethical manner 
On a scale of 1 - 5 please rate your fluency in spoken English 	5