Subject: FW: Tech Support Candidate - Mayank Chadha
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 12 Oct 2021 08:04:03 +0000

Check

From: Mayank Chadha <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 11 October 2021 at 3:13 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Mayank Chadha

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mayank Chadha
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9560683113
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Vasundhara Sector 5 Ghaziabad
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     NTS GLOBAL SERVICES     CRM SPECIALIST  29 Sep 2019
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.would check if the cable is connected correctly
2..would check if the network connection is active
3.would see if the date and time is correct
4.if the router is connected to the internet
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turning on the bluetooth in both devices.
Long pressing the Bluetooth button on speaker to put that in pairing mode.
Then opening the bluetooth connection list on phone
Then selecting the bluetooth speaker on the mobile vola connected.
What according to you makes you a good candidate for customer service or technical support job? I would make a great candidate because I know I have good knowledge about the technical devices and prior to that I have about 4 years of experience dealing with international clients.
On a scale of 1 - 5 please rate your fluency in spoken English  4