Subject: FW: Tech Support Candidate - Sachin .
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 12 Oct 2021 07:49:17 +0000

Check this guy

From: "Sachin ." <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 11 October 2021 at 7:40 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sachin .

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sachin .
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8447397235
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      New Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The first step I would do is to check whether my internet connection is working or not and then I will check whether the website is accessible in my region or not ,if it not then I'll use a VPN.
If the browser is mentioning the error code which it does usually then I will search online how to rectify the problem that is arising.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Go to Bluetooth settings from the side down settings or just settings
2. Turn on Bluetooth
3. Go to pair new devices
4. Click on your blue tooth device ( before this step and turn on the Bluetooth speaker, and read on the back of it how to pair it, usually we have to go press and hold the power button )

Congratulations your blue tooth speaker is paired :)
What according to you makes you a good candidate for customer service or technical support job? I come from a business background as well as from a business college. Our college I.e. Maharaja Agrasen is the top college under GGSIPU where we were thought a lot of skills and attributes that constitute a successful business. On top of that, I've been part of the teams as a head that have organized various fairs and fests in our college, I also have completed advanced English speaking and writing course from the prestigious British Council.
Other than my portfolio I'm a very patient individual and I would love to tell you guys my stories where it was tested, I'm also outspoken and extroverted which is essential if you want to build relationships with a client.
On a scale of 1 - 5 please rate your fluency in spoken English  5