Subject: Tech Support Candidate - AKASH PATEL
From: AKASH PATEL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 02:39:59 -0400

Tech Support
Test

Name

AKASH
PATEL

E-mail

[email-masked]

Phone Number

(+91) 8765645627

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

LUCKNOW

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers
& Audio
VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I'll try to open any other website if that
are opening properly then I'll check which kind of error I'm getting for that
particular website and according to the error code I'll troubleshoot that
problem.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly, I'll turn on the blutooth on my phone
as well as for the speaker. After this I'll pair the speaker with my phone.

What according to you makes you a good candidate
for customer service or technical support job?

My
technical background.

On a scale of 1 - 5 please rate your
fluency in spoken English

4