Subject: Tech Support Candidate - Vishesh Sharma
From: Vishesh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 02:29:02 -0400

Tech Support
Test

Name

Vishesh
Sharma

E-mail

[email-masked]

Phone Number

(250406) 7078428729

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

Previous Employer 1

NA

NA

Previous
Employer 2

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Sometimes when you load a
webpage, things just don't work quite right - for too many reasons to list, a
page might just simply not load correctly the first time. So the first thing to
try is simply reloading the page.Tells your web browser to try downloading and
displaying everything again.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly
Swipe down from the top of the screen.

Then Touch and hold Bluetooth .

After that Tap Pair new device. If you don't find Pair new device, check under
"Available devices" or tap More.

Refresh.

Tap the name of the Bluetooth device you want to pair with your
device.

What according to you makes you a good candidate
for customer service or technical support job?

To
provide a best result from our side as customer requirements.

And you should be soft spoken, good listener, problem solver, helpful, team
builder and know how to engage the people well.

On a scale of 1 - 5
please rate your fluency in spoken English

3