Subject: Tech Support Candidate - Rahul anand Rahul
From: Rahul anand Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 09:38:41 -0400

Tech Support
Test

Name

Rahul anand
Rahul

E-mail

[email-masked]

Phone Number

(+91) 9560653483

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Uttam. Nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Networking - advance
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

My media dreams

Web developer

Aug
2021

12k

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

The connection was interrupted

The connection was reset

The connection has timed out

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth

Tap Pair new device.

Pair new device check under available devices or tap

Tap the name of the Bluetooth device

Follow any on screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

I always make it my goal to personalize my interaction with
customers to maintain and create new relationships......

On a
scale of 1 - 5 please rate your fluency in spoken English

3