Subject: Tech Support Candidate - Vishesh Sharma
From: Vishesh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 08:58:17 -0400

Tech Support
Test

Name

Vishesh
Sharma

E-mail

[email-masked]

Phone Number

(250406) 7078428729

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Sometimes
when you load a webpage, things just don't work quite right - for too many
reasons to list, a page might just simply not load correctly the first time. So
the first thing to try is simply reloading the page. Tells your web browser to
try downloading and displaying everything again.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly I
will Swipe down from the top of the screen.

And Touch and hold Bluetooth.

After that Tap Pair new device. If you don't find Pair new device, check under
"Available devices" or tap More, Refresh.

And Tap the name of the Bluetooth device you want to pair with your
device.

What according to you makes you a good candidate
for customer service or technical support job?

To give
Best result from My side as customer as want.

On a scale of 1 - 5
please rate your fluency in spoken English

3