Subject: Tech Support Candidate - Mohit Sahay
From: Mohit Sahay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 07:35:43 -0400

Tech Support
Test

Name

Mohit
Sahay

E-mail

[email-masked]

Phone Number

(91) 8750331179

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Previous Employer 1

Na

Na

Na

Previous
Employer 2

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Step 1: Check for internet connection and weather
the network is supported by that particular website. Try to open different
websites to see if the problem is related to your connection or the website

Step 2: if you still cannot open the website there is an option of using VPN
through which you can get into restricted websites

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1:
Turn on bluetooth of your mobile phone

Step 2 : turn on bluetooth speaker and make it ready to pair

Step3: search for that particular device on search options and pair device

Step 4: you'll see the devices is connected or not if yes continue listening to
music or whatever

What according to you makes you a
good candidate for customer service or technical support job?

I am perfectly suitable for the job because of my command over
English and because my background being technical. I combine them together to
bring a good package for any organisation.

On a scale of 1 - 5
please rate your fluency in spoken English

5