Subject: Tech Support Candidate - Harshwardhan miglani Harshwardhan
From: Harshwardhan miglani Harshwardhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 07:01:54 -0400

| | Tech Support Test

Name | Harshwardhan miglani Harshwardhan
E-mail | [email-masked]
Phone Number | (91) 9896770314
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | ROHTAK
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Claims live application

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Care health insurance | Manager | Na |
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart Web browser and restart pc and check for network connectivity and report website problems
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Settings Turn on bluetooth search for new device and click pair
What according to you makes you a good candidate for customer service or technical support job? | I have good listening skills so I listen carefully what exactly is user requirement and I try my best to provide solution as soon as possible
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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