Subject: Tech Support Candidate - Ritu priya
From: Ritu priya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 06:45:58 -0400

Tech Support
Test

Name

Ritu
priya

E-mail

[email-masked]

Phone Number

(91) 8839026604

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida

Which best describes your Technical
Support capabilities

I don't have experience or skills for
Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Dentist billing consultancy

Process associate

13/09/2021

17k

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.Open a new tab and check to see if you can load
another website like google.com

2.Launch another browser, like Internet Explorer, and try to open the site you
were having problems with.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Switch On
Bluetooth device

2.Open bluetooth in mobile

3.Pairing with device

4. Now connect with Bluetooth

What according to you makes you a
good candidate for customer service or technical support job?

Firstly we need to understand the candidate requirements What
candidate need,Then we try to resolve the quries.

On a scale of 1 - 5
please rate your fluency in spoken English

3