Subject: Tech Support Candidate - RAJU SOLANKI
From: RAJU SOLANKI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 06:10:00 -0400

| | Tech Support Test

Name | RAJU SOLANKI
E-mail | [email-masked]
Phone Number | (87000) 26451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dr.Dangs lab | Data entry operator porject coordinator | 30/10/2021 | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | So i've some few option to solve this problem first i'll check my internet connection maybe internet is not working then face this type of issue other than i'll check Lan cable and advance security option sometime anitvirus software may have block these type of sites  other than Fix Your DNS becouse of Webhost server is blocking the IP address of your ISP

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under Available devices or tap More. Refresh
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | According to me when you solve the customer issue on time and talk fluently and give him/her satisfaction to our service and client happily satisfied that all things is good candidate for customer service for tech support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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