Subject: Tech Support Candidate - Piyush Mishra
From: Piyush Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 06:01:49 -0400

| | Tech Support Test

Name | Piyush Mishra
E-mail | [email-masked]
Phone Number | (91) 7985750410
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I open this site in own web browser then browser click and link name will be enter and search options click, in case get error then this condition browser are refresh and again try to search, and again error then dignose will be check and internet connectivity stable.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly connect the blutooth speaker then I open bluetooth options is open in this mobile and open then searching the connectivity, this speaker name show in screen touch and get pairing then connected and use bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | According to me customer service pr technical support job provide those students which is own language are own answers put in give up test, not compulsory fluent English is mandatory because hindi is mother toungh language but some students are not good speak English but good hard working and fully completed work means given company work fully spmpathy.please consider my application.becuase I am a good learner and hard worker.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |