Subject: Tech Support Candidate - Susheel Paswan
From: Susheel Paswan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 05:58:30 -0400

Tech Support
Test

Name

Susheel
Paswan

E-mail

[email-masked]

Phone Number

(201301) 9506998665

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector-59

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ienergizer

21sep2020

1 Nov 2021

12k

Previous Employer 1

Sanskriti public
school

15 Dec 2018

26 July 2020

12k

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1-Open a browser (Google crome)

2-Write (www.ndtv.com) and click ok.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1-Put the
speaker in pairing mode and switch on the speaker and long press the Bluetooth
button on the device .

2-Swith on Bluetooth on mobile phone and go to settings in your phone and select
the Bluetooth settings option.

3-Wait for the phone to connect.

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support job.

On a scale of 1 - 5
please rate your fluency in spoken English

4