Subject: FW: Tech Support Candidate - Sanjib Borah
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 8 Oct 2021 13:37:58 +0000

Check

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 7 September 2021 at 4:50 PM
To: Darpan Arora <[email-masked]<mailto:[email-masked]>>
Subject: FW: Tech Support Candidate - Sanjib Borah

Again expensive but check

From: Sanjib Borah <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 7 September 2021 at 4:33 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sanjib Borah

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sanjib Borah
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9365456507
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      GUWAHATI
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Hitech solutions        Senior Technical Support Associate      9th Sep 40000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) verify the browser whether he is using a appropriate browser or not
2) Clear Browser cookies caches and browsing history
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turning the speaker on and then the bluetooth option
2. Searching the speaker from mobile phone
3. Connecting it with the credentials
What according to you makes you a good candidate for customer service or technical support job? Experiences, the root cause analysis and the communication makes a good candidate for Customer support job
On a scale of 1 - 5 please rate your fluency in spoken English  5