Subject: Re: Tech Support Candidate - Avinash Parashar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 8 Oct 2021 06:34:56 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 4:30 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Avinash Parashar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 2 October 2021 at 6:35 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Avinash Parashar 

	

	
	
			Tech Support Test 
		
	Name 	Avinash Parashar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8860667708 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Barh Moholla, Old Faridabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - advance 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Capgemini 			
Previous Employer 1 	Virus eraser 			
Previous Employer 2 	Honeywell 			
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will try to open the same website on the different browser if still not working then try to reset the web browser and also check the adblock setting and add on web browser and i will also check the firewall settings of computer and try to reboot the computer . 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the bluetooth speaker and check the settings select visible to all devices 
open bluetooth in phone and check the available device and recognise the new bluetooth device name and select the option to connect it will take 2 minutes device will connect 
	What according to you makes you a good candidate for customer service or technical support job? 	I am humble ,polite and positive in every situation and try to resolve issues with SLA and take care of customer and business equally . 
Good technical skills and fluent English are my strength 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5