Subject: Tech Support Candidate - Ashutosh Vishwakarma
From: Ashutosh Vishwakarma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Oct 2021 09:00:20 -0400

Tech Support
Test

Name

Ashutosh
Vishwakarma

E-mail

[email-masked]

Phone Number

(+91) 9935018792

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Hari nagar

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Iqor

Agent

April 2019

25000

Previous Employer 1

Ibm

Tech support executive

Dec
2011

18000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check the internet connectivity.

I will check proxy

I will check firewall

I will check date and time

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn on the
bluetooth on mobile

Turn on the speakar

I will select speakar bluetooth

I will allow access to speakar bluetooth to play media from my
mobile.

What according to you makes you a good candidate
for customer service or technical support job?

I have
Logical and technical skill

On a scale of 1 - 5 please rate your
fluency in spoken English

5