Subject: FW: Tech Support Candidate - Raghav Khanna
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 8 Oct 2021 12:54:42 +0000

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From: Raghav Khanna <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 22 September 2021 at 10:50 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Raghav Khanna

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Raghav Khanna
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7838349441
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      NEW DELHI
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Software
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will look for the error code( like error 404 or other) or i will check for the site settings and browser settings else i will look for the solution somewhere on the web.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) turn on the Bluetooth of both the devices
2) scan for the device on mobile and select the device for pairing
3) give all the permissions for the pairing
4)  device is connected and ready to use.
What according to you makes you a good candidate for customer service or technical support job? Have an open to learning attitude, ability to work with professionals and ready to learn from professionals and always available to help others.
On a scale of 1 - 5 please rate your fluency in spoken English  5