Subject: Tech Support Candidate - Bhashkar Budhlakoti
From: Bhashkar Budhlakoti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Oct 2021 08:06:50 -0400

| | Tech Support Test

Name | Bhashkar Budhlakoti
E-mail | [email-masked]
Phone Number | (122011) 8368543815
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
CCTV,

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Great lakes institute of management | IT-executive | 20oct | 21k
Previous Employer 1 | Enco engineer combine pvt. Ltd. | IT-executive | 30 March | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First step- I will check, website is secure or not.
Second step- and check this types of social website blocked from my firewall or not.(condition only for office environment)
Third step-If website is not secure and harmful for computer system asset,I will told to user please don't use this website.
4th step- Clear all unknown history and cookie's and junk file.
5th step-If User in our own network,and user is not satisfied from my solution. So I told to user please check our internet connection and try to connect with our network operator.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1st step- Open bluetooth device and ready for connecting with phone.
2nd step-Open our smart phone Bluetooth connection and pair a device.
3nd step-After pairing device with device name connect the Bluetooth device.
4th step- connection is stablish now.

What according to you makes you a good candidate for customer service or technical support job? | According to me Soft spoken and best technical solution without customer time consuming make me a good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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