Subject: Re: Tech Support Candidate - Subhashis Chandra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 8 Oct 2021 04:40:57 -0700 (MST)

His salary expectations are 7 LPA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 7:30 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Subhashis Chandra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 30 September 2021 at 6:04 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Subhashis Chandra 

	

	
	
			Tech Support Test 
		
	Name 	Subhashis Chandra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9038411670 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Gaur City 2, Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Wipro 	Operations leader 	24/11/2021 	21000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Check if internet is connected - lan cables, wifi 
2. Try with different browser 
3. If internet is working will ping the URL on CMD to check response 
4. If internet not working will diagnose the same 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the bluetooth on the phone 
2. Turn on the bluetooth on speaker and pair it with phone 
3. Connect the phone to the bluetooth speaker 
	What according to you makes you a good candidate for customer service or technical support job? 	1. Technical knowledge 
2. Customer priority and satisfaction 
3. Love interaction with people 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4