Subject: Re: Tech Support Candidate - Ananya Das
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 8 Oct 2021 04:32:06 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 8, 2021, at 2:51 PM, Deeksha Dadu <[email-masked]> wrote: 

Check her spoken English for english CS 

From: Ananya Das < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 4 October 2021 at 3:19 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ananya Das 

	

	
	
			Tech Support Test 
		
	Name 	Ananya Das 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8617418916 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Saket 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First, I'll check the Internet connection. If the Internet connection is working fine then the problem is in the website or the browser. 
I will try to open another website in my browser, (for example www.facebook.com). If the page loads, then the problem happens with the website (www.ndtv.com). If the other website does not load, then the problem is in the browser. 
Next, I'll try opening the website in a different browser (Microsoft Edge, Internet Explorer, Firefox). If the website loads ,then problem is in my previous browser and if it does not load then the problem is in all the browsers. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Switch on your Bluetooth speaker 
2. Press the Bluetooth button/icon for pairing 
3. Now from your mobile phone, turn on the Bluetooth 
4. Keep it visible for all devices 
5. Search for your Bluetooth speaker in available devices 
6. Pair with the speaker after you've found it 
7. Once paired, your Bluetooth speaker is connected to your mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a good candidate for customer service or technical support job because of my Strengths: Motivated and Quick learner, Determined, Good Communication, Good Interpersonal skill, Creativity, Punctuality, Flexible, Adaptable, Time Management, Regular, Hard working. 
I have mindset in Business Development. I keep my mind open to every necessary thing that is to be learnt for the enhancement of the growth of the organization as well as self. Also I'm hardworking, dedicated, trustworthy, and self-motivated. I am a people person. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5