Subject: Tech Support Candidate - Md Naushad
From: Md Naushad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Oct 2021 08:25:48 -0400

Tech Support
Test

Name

Md
Naushad

E-mail

[email-masked]

Phone Number

(+91) 7827282695

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vserv infosystems private limited

SR desktop support engineers

05
July 2019

Till now

Previous Employer 1

Future focus Private
Limited

L2 desktop support engineers

20 july 2015

31 Mar
2019

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Reset Internet Explorer delete history state
change proxy setting add comparative view

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Install
bluetooth driver and search manually then connect

What according to
you makes you a good candidate for customer service or technical support
job?

I can solve technical problems also. And And I can treat theI
can solve any technical problem. user well.I can give good customer support

On a scale of 1 - 5 please rate your fluency in
spoken English

5