Subject: Tech Support Candidate - Sanju Bhardwaj
From: Sanju Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Oct 2021 04:42:16 -0400

Tech Support
Test

Name

Sanju
Bhardwaj

E-mail

[email-masked]

Phone Number

(91) 9837767782

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bareilly

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking -
advance
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Unique Network Services

Field Engineer

Working

15300

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Let's figure out where the problem is. The
problem happens with certain website..try clearing Firefox cookies and
cache..

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put your Bluetooth device in pairing mode by
pressing and holding power button or pairing button..go to setting <
Bluetooth< select pair New device and then tap the speaker device
name.

What according to you makes you a good candidate
for customer service or technical support job?

The
positive attitude towards customer and willingness to help someone by providing
the correct resolution or maintaining professional relationship with the
customer . Good communication skill

On a scale of 1 - 5
please rate your fluency in spoken English

3