Subject: Tech Support Candidate - Priyanka Chaturvedi
From: Priyanka Chaturvedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Oct 2021 03:20:57 -0400

| | Tech Support Test

Name | Priyanka Chaturvedi
E-mail | [email-masked]
Phone Number | (91) 8279845589
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Just dial | Information Retrieval Officer | NA | 16500
Previous Employer 1 | Inspiration Public School | Librarian | 7-7-2020 | 18500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will close all tabs, then on a new tab i will search for the same again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on Bluetooth on your phone, select the device click connect.
What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills along with interpersonal skills that makes it easier for me to understand user needs and communicate with them effectively.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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