Subject: Tech Support Candidate - SATYAJIT PARIDA
From: SATYAJIT PARIDA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Oct 2021 01:34:18 -0400

| | Tech Support Test

Name | SATYAJIT PARIDA
E-mail | [email-masked]
Phone Number | (91) 9437157444
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | odisha
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | NA | NA
Previous Employer 1 | BEACON DIAGNOSTICS | biomedical engineer | DEC 2019 | 17000+INCENTIVE
Previous Employer 2 | DECODE STRENGTH AND CONDITIONING | coach | OCT 2019 | 20000+INCENTIVE

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Go to setting in your browser.Clear browsing data.clear cache,cookies.Close your browser and reopen.You can clean c drive by clicking cleanmgr.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Settings app.
Navigate to Connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.
Select Bluetooth to view the options.
Select Pair new device to place the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | I am confident,good communication skill.i have knowledge in technology
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |